RedSky Help Center / FAQ (Updated 2025 Edition)
Clear, honest answers to the questions I’m asked most by small business owners, service pros, and local entrepreneurs.
SECTION 1: General Marketing Questions
Q1. What matters most for a small business online?
If you’re a local service business, your “Big Three” are:
A high-converting website
A fully optimized Google Business Profile (GBP)
Consistent content where your customers actually hang out (usually Facebook)
These three work together to make you discoverable, trustworthy, and capable of turning clicks into real jobs.
Q2. How much should a small business invest in marketing?
Most service businesses should expect to invest 5–10% of monthly revenue into marketing.
If you’re in a growth phase, breaking into a new market, or competing in a busy city, you may need more initially — but the goal is always ROI, not guesswork.
Q3. What is SEO and why does it matter?
SEO (Search Engine Optimization) is how your business shows up when customers search things like:
“tow truck near me”
“locksmith Albuquerque”
“mechanic in Round Rock”
Good SEO = more visibility, more calls, and more jobs without paying for ads.
To put it simply, your business is the new guy in town and every one who talks about you is another website or directory like Google, Yelp, Facebook, etc, you get all these different "people" talking about you and thats SEO in a nutshell.
Q4. What’s the difference between paid ads and organic SEO?
Paid ads
✔ Instant visibility
✔ You show up first
✔ You pay per click
Organic SEO
✔ Takes time
✔ Traffic is free once you rank
✔ Long-term stability and trust
Most businesses succeed with a blend:
SEO builds your foundation, ads speed up your growth.
SECTION 2: About RedSky Services
Q5. What services does RedSky actually offer?
I help service-based businesses grow with:
High-Converting Websites
GBP Optimization & Management
SEO & Programmatic SEO
Social Media Automation & Content
AI + Automation Tools
Paid Ads (Google + Facebook)
Lead Generation Systems
Combo Packages & Full Growth Systems
Everything connects into one clean, simple ecosystem for local growth.
Q6. Do I have to sign a long-term contract?
Nope.
All plans are month-to-month with the option to prepay quarterly or annually for a discount.
You stay because it works — not because you’re stuck.
Q7. Do you offer exclusivity?
Yes.
If you want No-Compete Exclusivity, you can add that to your plan.
That means I won’t work with any direct competitors in your city/category while your exclusivity is active.
(Spots are limited.)
Q8. Who owns the website you build?
You own your content, branding, images, and business identity — always.
You have two options:
RedSky Hosting (most popular)
I handle everything: security, backups, updates, and management.Your Own Hosting
I can build directly inside your account (additional setup fees apply).
If you want to transfer a site out of RedSky hosting, I’ll assist and provide a clean handoff for a transfer fee.Depending on the type of site I make for you, I may have to rebuild it completely on your side.
Q9. How do I get started?
Choose whichever is easiest for you:
Build Your Own Package form
Book a Strategy Call
Text or email me directly
I only take 4 new clients per month, so availability varies.
SECTION 3: Technical & Support
Q10. How fast do you respond?
I respond to all client support requests within 1 business day — often same-day.
Q11. What if my GBP gets suspended?
I handle:
Reinstatement guidance
Fixing common triggers
Reviewing your photos, categories, and service areas
One free re-verification attempt
GBP issues are stressful — I take the guesswork out.
Q12. How do I submit design requests?
Every client gets up to 10 design credits per month
(Facebook graphics, flyers, business cards, announcements, etc.)
You can submit requests by:
Client portal (if yours is set up)
Q13. Can I upgrade or downgrade anytime?
Yes.
You can switch between tiers anytime, and billing is prorated fairly.
My goal is flexibility — not locking people into packages they don’t need.
SECTION 4: Small Business Tips
Q14. How do I get more Google reviews?
The simplest method is usually the most effective:
Ask every happy customer while the job is fresh
Use a QR code on receipts, business cards, or vans
Automate review requests via text/email
Respond to reviews — even the negative ones
Consistency beats complexity.
Q15. How often should I post on social media?
For most local service businesses:
2–3 posts per week is perfect.
If you're busy (and most of my clients are), I can automate the entire process for you.
Q16. What’s the biggest mistake small businesses make online?
Not keeping their information updated.
Your hours, phone number, website link, service area, and photos must stay current.
Inconsistency is one of the top causes of lost leads and reduced trust.
Q17. What is “programmatic SEO”?
It’s a scalable SEO method where I create:
Service pages
Location pages
City pages
Specialty pages
…for every city and service combination you offer.
Example:
A mechanic who works in 12 cities gets 12 optimized pages, not one generic page.
This is how local businesses dominate their area fast and sustainably.